Each month the Warm Line will recognize employees who went above and beyond the call of duty. Not just completing assigned tasks, but showing up and showing out for each call, each shift, and every assignment they were given. A huge thank you to this month’s Spotlight Employees! We couldn’t just pick one this month, because three were consistently excellent. So Bee, Rhiannon, and Richard, thank you so much for all you’ve done for the callers, the team, and the Warm Line as a whole!